Information for Patient, Family & Visitors
We aim to provide you with the most information possible to better your overall care. Take some time to review the valuable information below for patients and family.
Welcome to Campus Surgery Center (Campus). Campus is an E3 Healthcare Management LLC affiliated ambulatory surgery center. Our mission is to provide quality, cost-effective, ambulatory surgical services in a warm, caring environment. Your physician is supported by a highly skilled team of registered nurses and health care professionals who are committed to making your stay as pleasant and comfortable as possible. This pamphlet has some key instructions and helpful hints optimize your stay with us pleasant and comfortable. We ask that you read it carefully. Should you have a special concern or question, please contact us at (650) 991-2000.
Campus Surgery Center is located on the main floor of the Physicians Medical Center and offers many amenities for the comfort and convenience of its patients, including free parking, an on-site café and wireless internet access in the waiting lounge for family and friends.
If you are considering having your surgery performed at Campus, the following information will help make your experience more comfortable. We ask that you review this web site and call us with any concerns or questions:
Your physician's office will schedule your procedure at Campus. You do not need to come into Campus prior to your surgery to pre-register.
Complimentary parking is available at Campus. We are located on the main level of the Physicians Medical Center in suite 102. Receptionists in our center's lobby will assist you through the admitting process.
There are drop-off spaces directly in front of the physicians medical center.
Thank you for choosing Campus Surgery Center! We appreciate the trust that you have placed in our staff. We are dedicated to making your brief stay with us a safe, convenient and positive experience. You will encounter a special kind of care at Campus. You will be treated with courtesy and respect by a team of professionals who specialize in ambulatory surgery.
We welcome and encourage your comments and suggestions. Please ask for a patient satisfaction survey if one is not provided to you.
Campus Surgery Center has many distinguishing features, including:
Information for Family and Friends
We invite your family to stay at the surgery center while you are having surgery. Our waiting room is equipped with wireless internet coverage and computer terminals so your family members can work while waiting.
If you are undergoing anesthesia, you will receive a pre-operative appointment or phone call from one of our anesthesiologists before your scheduled surgery. If you are not using the services of an anesthesiologists you will instead be contacted by a registered nurse. The anesthesiologist or nurse will review your health history and answer any questions you have. If you have not heard from our staff within a week of being scheduled, please contact us at (650) 991-2000.
Before your Surgery
At the registration desk, the admitting clerk will request your insurance card for billing purposes. After registering, please wait in the lobby until the nursing staff welcomes you into the preoperative area.
Admission to Preoperative Unit
Once in our preoperative room, you will be provided with a gown, robe and slippers. You may be asked to remove contact lenses, dentures, jewelry, hairpieces and prosthesis before going into the operating room. Your clothes will be stored safely and returned as you prepare for discharge.
A nurse will take your vital signs, pulse, temperature, respiration and blood pressure and ask you about your health history including whether you have any allergies. You will initial the site of surgery. The nurse or member of the surgical team will physically mark the area or location of your surgery as a matter of protocol.
Anesthesia keeps you pain free during surgery. It can cause you to lose feeling or sensation during the operation with or without loss of consciousness. Your surgeon and your anesthesiologist will discuss the type of anesthesia that is appropriate for your surgery.
Types of Anesthesia
Common Side Effects of Anesthesia
Depending on the type of anesthesia, you may experience a sore throat, mild nausea, headache, drowsiness or fatigue after the procedure. Some patients do not experience any side effects. Talk to your anesthesiologist about what to expect.
It has been well documented that patients recover most successfully from surgical procedures if they can quickly become mobile and return to their home environments. Therefore it is our goal to return you home as soon as our discharge criteria is met.
We recommend that you have a family member or friend stay with you for the first 24 hours after surgery.
Contact your physician's office if you experience any problems or difficulties.
Do not drink any alcoholic beverages for 24 hours following surgery.
Follow your physician's post-operative instructions regarding diet, medications, rest, return visit and return to normal activities.
Most patients will receive a post-op telephone call from a staff member a couple days following their procedures so that we can ensure they are on the road to recovery. Please be sure to leave a number where you can be reached.
Do not drive or operate machinery for 24-48 hours following surgery.
Everyone experiences pain differently. Most patients experience some discomfort after surgery, depending on the type of procedure. We recommend that you speak with your physician prior to surgery about the pain control method that would work best for you.
Patients are often comfortable when leaving the surgery center and do not think they will need their prescription pain pill. However, pain can increase in the post-operative period, so it is important that you fill the prescription for your pain medication.
Sometimes surgeons may use local anesthesia at the wound site to make the patient more comfortable. When the local anesthesia wears off, patients will want pain medications handy. It is much easier to control pain than try to alleviate it with more medication once you are very uncomfortable.
Take pain relief drugs when pain first begins and continue to take the pain medication as prescribed every 4-6 hours with food to avoid an upset stomach. Consistent narcotic use every 4 hours will cause constipation. Increase your water, fruit and fiber consumption. As time goes by, you will find you need less medication and it is easier to manage pain. If the pain medication prescribed is ineffective, please contact your physician.
Switch to non-narcotic medications when possible. Tylenol and ibuprofen are excellent non-addictive medications for pain management.
Do not drive when taking narcotic-type medications.
Your physician or your physician's staff is available 24 hours a day, 7 days a week. In an emergency, call 911.
Call your physician for any of the following: